Automotive customer retention
5 Clever Auto Shop Promotion Ideas to Edge Out Competitors
Even for the most long-standing auto shops, clever marketing strategies are an essential component of your success. With national chains stepping in all over the country, it’s essential for smaller[...]
Automotive Service Retention: How to Win Customer Loyalty
A loyal customer base is the foundation of any successful business, and it’s no different in the automotive industry. With people needing regular maintenance on their vehicles, repeat clients will[...]
How to Encourage Online Customer Reviews
Before purchasing a service, a plurality of customers will read online reviews. One study finds that as much as 93% of people will read online reviews before completing a transaction, making it[...]
Tags: customer retention, automotive repair shop reviews, automotive customer retention
The Do's and Don'ts of Auto Shop Follow Up Marketing
A large marketing focus for most businesses is acquiring customers–getting them in the door. But that’s just the beginning. Once they leave, it’s your job to make sure they come back. In fact, loyal[...]
Tags: customer satisfaction, automotive marketing, automotive email marketing, marketing activities, automotive customer retention
The Ultimate Guide To Improving Automotive Customer Retention
When it comes to experiencing some serious business growth, sometimes the hardest part is getting customers to walk through your doors for the first time. But, as soon as they do, your focus should[...]