Partnership to Provide Tire Dealers and Aftermarket Repair / Service Centers with Business Intelligence, Customer Rewards Program, & Data Driven Marketing Services through new, two-way data integration
Mesa, AZ (February 6th, 2018) – BAYiQ Inc., a Data-driven Business Intelligence, Rewards and Marketing Platform, and Andreoli Software, provider of auto and tire shop systems, have announced a fully integrated strategic partnership. This integration will allow HITS BPOS dealers to easily implement BAYiQ’s fully automated SaaS, cloud-based rewards, marketing, and data platform. Look for this integration to be available by the end of March (2018).
BAYiQ offers a cloud-based and fully automated customer rewards program that will enable HITS users to enroll customers from within their Point of Sale (POS) system easily. Once a customer is enrolled, BAYiQ automatically manages the dealer’s customer communications database, enabling a high degree of automation for marketing communications, loyalty communications, promotions and rebates, online appointment scheduling, online reviews collection and management, and new customer acquisition programs. The BAYiQ Customer Rewards program is state of the art, allowing customers to earn points for every purchase which can be redeemed for dealership rewards certificates or donated to select charities. Utilizing a mix of text messages, emails, social media, direct mail and gift cards BAYiQ helps to generate new customers while also keeping current customers coming back.
"True two-way data integrations, when done right, can be the most powerful business growth machine a dealership can build. We are very excited to work with Andreoli and their dealers," said, Jim Bonfield, Chief Growth and Innovation Officer, BAYiQ.
In addition to data-driven customer and dealer portals, enabled by their robust, two-way integration with HITS, the BAYiQ platform allows Dealer-level and enterprise level performance analytics and ROI data. Together, BAYiQ and HITS will offer dealers a traffic-building customer referral program, the ability to create co-branded reward cards, an easy-to-use shop review tool for your clients, integration with your social media channels, and so much more.
“We are excited to add the two-way integration with BAYIQ into HITS. In the past, the shop owner was the primary lead of a shop's marketing efforts. By leveraging the BAYIQ platform from within the point-of-sale, the entire staff can participate in driving lifetime customers through use of the BAYIQ marketing toolbox," said David Andreoli, Vice President of Andreoli & Associates.
BAYiQ is an Intelligent 'Business Growth Machine' specifically designed for the independent tire and auto service dealer. A cloud-based product that is fully integrated with HITS, it allows dealers to quickly and seamlessly sign up loyalty customers through their POS, manage reviews, take online appointments from mobile devices and computers, and build custom, enterprise-wide reports, and custom audiences. The program also helps dealers find new customers online via social media and remote sign-ups with their smart device and third-party web pages.
About Andreoli & Associates
Founded in 1985, Andreoli & Associates (A&A) has been providing software solutions to the tire and auto service industry for three decades. Since its inception, the goal of the company has been to provide (customer-driven) quality software solutions with an emphasis on customer service and long-term relationships. Today, many of the company’s clients have been clients for more than two decades. As a provider of leading-edge solutions, all the company’s software is 100% hosted (cloud-based), which enables rapid application development, a consistent user experience for all clients, and above industry standard responsive technical support.