Your day to day is full to the brim. From continuously monitoring the financial health of your shop, dealing with management issues, customer service, and keeping and growing a responsible, reliable team (not to mention getting new customers and keeping existing) - you’ve got your hands full.
We understand, and we're here to help.
You’re constantly approached by salespeople with so-called auto shop “solutions” - and we get it, it's annoying. Recognize the emphasis on the "solutions" air quotes.
But we can’t help but share with you BAYiQ - because our results show this solution is different, and we're confident you wouldn’t want to be missing out on what we’re currently getting our auto and tire shop customers.
We’ve been in the industry a long time--over 40 years to be exact. So we really do get it.
BAYiQ is the solution you have been searching for or maybe didn’t even realize you needed in the first place. If you’re looking to save precious time on acquiring new customers, increasing customer satisfaction and impacting your bottom line—BAYiQ is the answer.
Every single one of your customers needs products and services for their cars. Every year. And in most cases, so do their spouses, kids, family and friends. That’s could mean an average lifetime value of $100,000. Think of every customer that walks through your door as a golden opportunity.
BAYiQ makes it easy to turn that one-time customer into a lifelong customer.
Once you have BAYiQ in place, our system automatically goes about the business of building a relationship with that customer through full circle communications. All you need to do is set it, and (basically) forget it!
BAYiQ helps you:
- Run marketing campaigns - BAYiQ is an automated platform that runs with very little involvement from your end, letting you focus on operating the business.
- Offer loyalty and rewards programs - BAYiQ offers an automated platform that keeps your customers loyal by rewarding their choice to shop with you and communicating the benefits you offer.
- Build valuable up to date customer database - If every visit to your shop rewards customers with a future discount on a service, why would they go anywhere else? BAYiQ facilitates the creation of loyal customers. For life.
How to Save Money. Really!
We’ve got the results and our rewards programs are working—really well. Amazingly well. Rewards programs drive retention. And even a 5% increase in customer retention can result in a 25-%100 increase in profit for your business.
Enter BAYiQ. Your loyalty and rewards programs superhero to the rescue to increase retention for your business!
Check out these stats on loyalty rewards:
- Customer loyalty program memberships topped 3 BILLION in 2015, with an average of 29 programs per household (12 of which they are active in) (Source: 2015 COLLOQUY Loyalty Census)
- The loyalty management market is projected to grow from $1.68 billion in 2016 to $4.59 billion by 2021 (MarketsandMarkets)
- More than 90% of companies currently have some form of customer engagement or loyalty program. (Source: Accenture)
Show Me the Money!
With an average non-rewards customer spending $255 per year and 1000 non-rewards customers your business would average $255,000 in revenue per year.
Wouldn’t you love to have better customers…and more of them? And wouldn’t you love to stop worrying about how to save money?
BAYiQ enables you to track and reward customers. You can provide offers that get them to return and purchase more—all with no additional work on their end.
If you’ve been exhausting all options on how to save money and increase profitability and revenue, BAYiQ offers an automated platform that keeps your customers loyal by rewarding their choice to shop with you and communicating the benefits you offer. Best of all it's a platform that runs with very little involvement from you or your employee's, letting you focus on operating the business.
INCREASE VISITS, SALES & REVENUE WITH REWARDS
Loyalty programs are driving real results for businesses. This case study infographic unveils what kind of sales and revenue increases a loyalty program could achieve for your auto shop.
References: http://techonestop.com/customer-loyalty-statistics, https://www.invespcro.com/blog/customer-loyalty-programs/, http://blog.accessdevelopment.com/customer-loyalty-statistics-2017-edition, 2017 BAYiQ Loyalty Reports, https://www.forbes.com/sites/nicoleleinbachreyhle/2016/04/20/customer-loyalty-in-todays-modern-retail-world/#62bc25b9513c, https://blog.hubspot.com/blog/tabid/6307/bid/31990/7-Customer-Loyalty-Programs-That-Actually-Add-Value.aspx#sm.0000advc8ocv2fgvxoz1c5u2rqv4n