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Customer retention

4 Steps to Driving the Best Customer Reviews

Posted by BayIQ on September 21, 2017 | 0 Comments

Have you ever been to a business where your experience was so great, you wanted to share it with the world? Or at least a friend or family member? When you have a positive experience with a[...]

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Tags: customer retention, customer loyalty

Customer Satisfaction: The Ultimate Auto Shop Success Additions You Need Now

Posted by BayIQ on August 24, 2017 | 0 Comments

Running an auto shop? You’ve got tons on your plate. But no matter how busy you are, you’re probably always spinning your wheels trying to find ways to increase your bottom line, gain a solid[...]

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Tags: customer retention, auto shop success

5 Steps to Handling Customer Complaints Like a Champ

Posted by BayIQ on July 28, 2017 | 0 Comments

Customer complaints suck. But if you’ve been in business for a while, by now you realize that they’re just part of the job. At some point, it’s inevitable that you’ll have to deal with an upset[...]

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Tags: customer retention, auto shop success