Auto repair shop
Efficient appointment scheduling will increase customer satisfaction and new customers and save you and your shop team valuable time. As more and more business goes online, customers expect[...]
If your used tire shop’s marketing strategy is still stuck in the analog age, it’s time for an update. Reports from tire retailers that have switched to today’s sophisticated data and analytics[...]
Regardless of what industry you work in, if you offer appointments, you’ll have to deal with no-shows. That’s certainly the case for independent auto shops, which thrive on providing regular[...]
Competition in the auto repair industry is brutal at the best of times. That said, today’s market is even more cutthroat than usual. The monthly 12-month inflation rate for December 2022 was 6.5[...]
Here’s a question you may not have considered before: when does your auto repair shop start building relationships with new customers?
For decades, printed tickets have served as a key component in the workflow of most tire shops. However, this isn’t the most efficient way to keep track of your customers and vehicles. Instead, your[...]
Marketing is one of the most powerful ways to attract new customers to your auto repair shop, and content marketing – specifically, running an automotive repair blog – should be part of any marketing[...]
While a portion of your marketing efforts should always be geared toward attracting new customers, you must never overlook the importance of converting existing customers into repeat clients. One of[...]
When it comes to auto shops, many people think of marketing in terms of billboards, commercials, and radio ads; however, a modern marketing approach encompasses a variety of nuanced outreach methods.
Chances are that you have heard the old adage that it is cheaper to keep a customer than to gain a new one. Even for auto shops, customer retention is a big deal. After all, a loyal customer tends to[...]