Customer loyalty retention

5 Reasons Your Auto Shop Needs a Loyalty Program

Posted by BayIQ on October 1, 2022 | 0 Comments

While a portion of your marketing efforts should always be geared toward attracting new customers, you must never overlook the importance of converting existing customers into repeat clients. One of[...]

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Tags: customer loyalty, auto repair marketing, automotive marketing, auto repair shop, customer loyalty retention

4 Ways to Make Your Auto Shop Stand Out

Posted by BayIQ on August 29, 2022 | 0 Comments

The auto repair shop industry has become saturated in many markets. When smaller to mid-size shops are up against big-name brands, it can be especially hard to stand out. That’s why it takes a[...]

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Tags: customer rewards, auto repair marketing, Auto repair invoicing, auto repair software, auto shop management software, auto repair shop, customer loyalty retention

4 Customer Loyalty & Retention Stats All Automotive Shops Should Know About

Posted by BayIQ on May 6, 2021 | 0 Comments

As an auto repair shop owner, customer loyalty retention should be one of your top priorities. Not only does acquiring a new customer cost five times more than retaining an existing one, but loyal[...]

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Tags: customer loyalty retention