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BayIQ Blog

The latest news and thinking to grow your tire & service shops

BayIQ's Automotive Loyalty Program

Posted by BayIQ on May 31, 2024 | 0 Comments

Across industries, retaining a customer costs significantly less than acquiring a new one, about five times less. BayIQ's automotive loyalty program enables auto and tire shops to retain more[...]

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Tags: customer loyalty

Five Essential Repair Shop Solutions

Posted by BayIQ on March 31, 2024 | 0 Comments

Many unique touch points create an excellent automotive service experience for your shop's customers. From the initial appointment request to bringing the customer back in for their next visit, shop[...]

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Maximizing Your Tire Shop's Profit Margin

Posted by BayIQ on March 28, 2024 | 0 Comments

In the competitive automotive service industry, understanding and optimizing profit margins is crucial for the sustainability and growth of your tire shop. A common question among tire shop owners[...]

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Tags: auto repair shop profit margin

How to Start a Tire Shop: A General Guide

Posted by BayIQ on February 27, 2024 | 0 Comments

Opening a tire shop can be a lucrative business venture, especially in a country like the United States, where cars are a primary mode of transportation. Whether you're a car enthusiast, an[...]

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Tags: tire shop tips

15 Tools Every Automotive Mechanic Should Own

Posted by BayIQ on February 21, 2024 | 0 Comments

An automotive mechanic's expertise and effectiveness are deeply intertwined with the quality and availability of their tools. While auto repair shops typically provide necessary heavy-duty equipment,[...]

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Essential Features in Automotive Scheduling Software

Posted by BayIQ on January 31, 2024 | 0 Comments

In automotive service, customer satisfaction and timely services are crucial for success. To keep up with customers' increasing expectations, auto shops have started implementing scheduling software[...]

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Tags: appointment scheduler

Harness the Power of Customer Testimonials in Your Tire Shop

Posted by BayIQ on January 15, 2024 | 0 Comments

In the ever-competitive world of tire services, customer testimonials are a powerful tool for attracting new customers. Customer testimonials reflect customer satisfaction and can be an invaluable[...]

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Tags: automotive repair shop reviews

The Importance of Loyalty Program KPIs in Tire Shops

Posted by BayIQ on January 3, 2024 | 0 Comments

In the competitive automotive service industry, tire shops constantly seek ways to attract and retain customers. One powerful tool in this quest is a well-structured loyalty program. However, the[...]

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Auto Shop Waiting Room Ideas

Posted by BayIQ on December 22, 2023 | 0 Comments

First impressions matter. For auto repair and tire shop owners, the waiting room is often the first point of physical interaction customers have with your business. A well-thought-out waiting room[...]

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5 Features for Automotive Appointment Scheduling Software

Posted by BayIQ on December 13, 2023 | 0 Comments

In the fast-paced world of automotive services, managing appointment requests is crucial for both the service provider and the customer. With the right automotive appointment scheduling software, you[...]

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Tags: appointment scheduler