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BayIQ Blog

The latest news and thinking to grow your tire & service shops

Build a Better Business with the Right Autoshop Software

Posted by BayIQ on April 5, 2018 | 0 Comments

  It’s no surprise that autoshop software can help you run a better business. From managing your product database to helping you track customer information and mapping jobs, a good software can[...]

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Tire Shop Employee Engagement Survey

Posted by BayIQ on March 30, 2018 | 0 Comments

  Getting feedback is an important part of being in business, but for many employers, the feedback loop ends with customer satisfaction surveys. While consumer input is, of course, incredibly[...]

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3 Automotive Marketing Trends to Watch Out For

Posted by BayIQ on March 28, 2018 | 0 Comments

  The fast-paced world of digital marketing can make or break your tire shop. With new trends constantly coming and going, it’s important that you have a handle on how automotive marketing[...]

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Dos and Don’ts of a Customer-Centric Strategy

Posted by BayIQ on March 15, 2018 | 0 Comments

  In the auto world, the customer is king. How do you strike a balance between good customer service policies and coming on too strong? If you’re not sure what it means to put the customer first[...]

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Customer Rewards Program: The Science Behind How It Works

Posted by BayIQ on March 8, 2018 | 0 Comments

  Today’s consumer is a whole new beast. They are smart, fast, well-informed, and eager to get the most bang for their buck. They also expect an incredibly personalized experience from the[...]

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Tags: customer rewards, customer loyalty, how to get customers

Encouraging Employee Engagement in Your Tire Dealership

Posted by BayIQ on February 22, 2018 | 1 Comment

  Employee engagement is more than just an elusive buzzword; it’s an important aspect of business and it can have positive effects on your Tire Dealership. As a workplace philosophy, staff[...]

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Tags: auto shop operations

How Automotive Digital Marketing Can Transform Your Shop

Posted by BayIQ on February 15, 2018 | 0 Comments

  If you’ve found yourself here, there are a few things that are probably true: you work in the automotive industry, you know that digital marketing matters, but you (probably) aren’t sure why,[...]

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How to Build a Customer Satisfaction Survey

Posted by BayIQ on February 12, 2018 | 0 Comments

  Congratulations, you did it! You successfully marketed your auto shop’s services to your key audiences, and a valued customer has chosen to come to you with their repair needs. Nice work! [...]

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Tags: customer satisfaction

BAYiQ now Embedded into Andreoli Software and HITS BPOS

Posted by BayIQ on February 8, 2018 | 0 Comments

  Partnership to Provide Tire Dealers and Aftermarket Repair / Service Centers with Business Intelligence, Customer Rewards Program, & Data Driven Marketing Services through new, two-way data[...]

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Tags: integrations

BAYiQ now Embedded into MAM Software and VAST Point of Sale

Posted by BayIQ on January 31, 2018 | 0 Comments

  Partnership to Provide Business Intelligence, Rewards Program & Data Marketing Services with MAM Software and VAST Point of Sale Mesa, AZ (January 31st, 2018) – BAYiQ Inc., a Data-driven[...]

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Tags: integrations