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BayIQ Blog

The latest news and thinking to grow your tire & service shops

Your Checklist to Finding a Rockstar Store Manager

Posted by BayIQ on July 31, 2017 | 0 Comments

As an auto shop owner, you’ve got 99 problems and hiring the perfect store manager is one.   If you’re reading this, you’re probably facing the daunting challenge of hiring the right store manager[...]

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Tags: auto shop success, hiring tips

5 Steps to Handling Customer Complaints Like a Champ

Posted by BayIQ on July 28, 2017 | 0 Comments

  Customer complaints suck.  But if you’ve been in business for a while, by now you realize that they’re just part of the job.  At some point, it’s inevitable that you’ll have to deal with an[...]

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Tags: customer retention, auto shop success

8 Time Management Tips for Your Auto Shop’s Success

Posted by BayIQ on July 27, 2017 | 0 Comments

  Think about it: how much of your typical work week do you spend stressed out about not having enough time?  There are 86,400 seconds in a day, and once they’re gone, they’re gone. Poof. We[...]

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Tags: auto shop success, time management

Your Secret to Boosting Customer Acquisition

Posted by BayIQ on July 20, 2017 | 0 Comments

You can’t rely on only your current customer base to support your auto shop forever.  Repeat after me: customer acquisition.   There’s nothing better than a new customer, right?  But customer[...]

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Tags: customer acquisition

How to Save Money with BAYiQ

Posted by BayIQ on July 3, 2017 | 0 Comments

  Your day to day is full to the brim.  From continuously monitoring the financial health of your shop, dealing with management issues, customer service, and keeping and growing a responsible,[...]

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Tags: customer loyalty, how to save money

Reward Program Results Impact Your Auto Shop’s Bottom Line

Posted by BayIQ on June 22, 2017 | 0 Comments

You’re continuously monitoring the health of your auto shop—and all roads ultimately lead to how you can make a significant and positive impact on your bottom line.  A solid loyalty and rewards[...]

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Tags: customer rewards, customer loyalty