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BayIQ Blog

The latest news and thinking to grow your tire & service shops

Marketing to Millennials: What Shop Owners Need to Know

Posted by BayIQ on December 7, 2017 | 0 Comments

When it comes to marketing for your auto or tire shop, many owners are often missing out on one important demographic—millennials. While some of us may be stuck in the stone age, this entire[...]

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Tags: auto repair marketing

Auto Repair Marketing: 3 Tips to Get to Know Your Customer

Posted by BayIQ on November 30, 2017 | 0 Comments

Do you know your customer? When they walk into your auto shop are you able to greet them by name? Or are they just another number coming in to make your day that much more stressful?

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Tags: auto shop success, auto repair marketing

How to Get Customers Online: Tips for a Memorable Meet the Team Page

Posted by BayIQ on November 23, 2017 | 0 Comments

Building a personal connection with your customers is one big and important step towards a trusting relationship that keeps them coming back. And one of the best ways on how to get customers online[...]

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Tags: how to get customers

Boost Customer Loyalty and Project Trustworthiness

Posted by BayIQ on November 16, 2017 | 0 Comments

Here’s the thing: if customers don’t trust you, they don’t buy from you.

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Tags: customer loyalty

3 Time Management Apps to Improve Shop Productivity

Posted by BayIQ on November 9, 2017 | 0 Comments

When it comes to running a business, technology can be our best friend. And time, well, not so much—because there’s never enough of it. So when it comes to time and technology, it’s critical for[...]

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Tags: time management

October Spotlight: Gipson's Tire Pros

Posted by BayIQ on November 2, 2017 | 0 Comments

Each month BAYiQ nominates one exceptional business for their exemplary shop management, exceptional customer service, and impressive implementation of BAYiQ.

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Tags: spotlight shop

3 Tips On Connecting With People So You’re Not a Robot

Posted by BayIQ on October 26, 2017 | 1 Comment

We recently conducted interviews with BAYiQ shops to see what drives their success and how important connecting with people really is. We asked one shop manager if he could share one tip with newer[...]

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Tags: customer retention

Top 6 Benefits of Loyalty Programs

Posted by BayIQ on October 12, 2017 | 0 Comments

Ready for a crazy stat about customer acquisition? It costs a business around 5-25 times more to acquire a new customer than it does to sell to an existing one, according to Harvard Business Review[...]

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BAYiQ and TCS Announce Full Integration for TireWorks HD

Posted by BayIQ on October 6, 2017 | 0 Comments

BAYiQ Announces Partnership with TCS TireWorks HD Partnership to provide integrated Loyalty Program Services with TireWorks HD Software October 6, 2017 | Mesa, AZ – BAYiQ, an Intelligent[...]

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September Spotlight: American Auto

Posted by BayIQ on October 6, 2017 | 0 Comments

Each month BAYiQ nominates one exceptional business for their exemplary shop management, exceptional customer service, and impressive implementation of BAYiQ.

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Tags: spotlight shop