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Auto shop success

Tire Shop Success: Increase Shop Visit Revenue with an Improved Waiting Room

Posted by BayIQ on September 14, 2017 | 0 Comments

  If you glance out to the waiting room and your customer is using their laptop connected to their personal hotspot, balancing on a metal folding chair (held together by duct tape) with nothing to[...]

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Tags: auto shop success

Customer Satisfaction: The Ultimate Auto Shop Success Additions You Need Now

Posted by BayIQ on August 24, 2017 | 0 Comments

  Running an auto shop?  You’ve got tons on your plate.  But no matter how busy you are, you’re probably always spinning your wheels trying to find ways to increase your bottom line, gain a solid[...]

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Tags: customer retention, auto shop success

Optimize Your Front Desk Operations in 8 Steps

Posted by BayIQ on August 10, 2017 | 1 Comment

  The front desk operations are the center of your auto shop.  That desk is one of the highest traffic locations inside the entire shop and typically is your customer’s first impression.  Pretty[...]

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Tags: auto shop success, auto shop operations

Your Checklist to Finding a Rockstar Store Manager

Posted by BayIQ on July 31, 2017 | 0 Comments

  As an auto shop owner, you’ve got 99 problems and hiring the perfect store manager is one.   If you’re reading this, you’re probably facing the daunting challenge of hiring the right store[...]

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Tags: auto shop success, hiring tips

5 Steps to Handling Customer Complaints Like a Champ

Posted by BayIQ on July 28, 2017 | 0 Comments

  Customer complaints suck.  But if you’ve been in business for a while, by now you realize that they’re just part of the job.  At some point, it’s inevitable that you’ll have to deal with an[...]

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Tags: customer retention, auto shop success

8 Time Management Tips for Your Auto Shop’s Success

Posted by BayIQ on July 27, 2017 | 0 Comments

  Think about it: how much of your typical work week do you spend stressed out about not having enough time?  There are 86,400 seconds in a day, and once they’re gone, they’re gone. Poof.  We[...]

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Tags: auto shop success, time management