Auto Repair Shops and the Important Trust Factor
Being a player in the auto shop industry, you’re facing a pretty significant challenge. What we like to refer to as “The Trust Challenge”. While you may already know there is some mistrust when[...]
December Spotlight: Chabill's Tire & Auto Service
Each month BAYiQ nominates one exceptional business for their exemplary shop management, exceptional customer service, and impressive implementation of BAYiQ.
Tags: spotlight shop
Increase Customer Satisfaction by Avoiding These 3 Things
Are you seeing lower-than-desired customer satisfaction levels? Or maybe you’re seeking new ways to set yourself apart from the competition by enhancing customer satisfaction?
Tags: customer satisfaction
5 Interesting Ways to Motivate Employees
“Coming together is a beginning; keeping together is progress; working together is success.” -Henry Ford While it seems like it should be easy to find ways to motivate shop employees - this can[...]
Tags: motivation
Your 2-Step Recipe to a Customer Referral for Your Shop
We’ve been in the auto industry for some time now and one of the general rules of business is that your shop won’t succeed without customer referrals. The most successful shops have nailed the[...]
How BAYiQ Can Deliver Results with Personalized Postcards
BAYiQ is proud to offer a proven method that maximizes your marketing and advertising dollars to deliver results! Getting email addresses for your customers can be a challenging task. Most shops[...]
Tags: customer retention, BAYiQ
November Spotlight: Direct Tire & Auto Service
Each month BAYiQ nominates one exceptional business for their exemplary shop management, exceptional customer service, and impressive implementation of BAYiQ.
Tags: spotlight shop
Marketing to Millennials: What Shop Owners Need to Know
When it comes to marketing for your auto or tire shop, many owners are often missing out on one important demographic—millennials. While some of us may be stuck in the stone age, this entire[...]
Tags: auto repair marketing
Auto Repair Marketing: 3 Tips to Get to Know Your Customer
Do you know your customer? When they walk into your auto shop are you able to greet them by name? Or are they just another number coming in to make your day that much more stressful?
How to Get Customers Online: Tips for a Memorable Meet the Team Page
Building a personal connection with your customers is one big and important step towards a trusting relationship that keeps them coming back. And one of the best ways on how to get customers online[...]
Tags: how to get customers