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Author Archives: BayIQ

Boost Customer Loyalty and Project Trustworthiness

Posted by BayIQ on November 16, 2017 | 0 Comments

Here’s the thing: if customers don’t trust you, they don’t buy from you.

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Tags: customer loyalty

3 Time Management Apps to Improve Shop Productivity

Posted by BayIQ on November 9, 2017 | 0 Comments

When it comes to running a business, technology can be our best friend. And time, well, not so much—because there’s never enough of it. So when it comes to time and technology, it’s critical for[...]

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Tags: time management

October Spotlight: Gipson's Tire Pros

Posted by BayIQ on November 2, 2017 | 0 Comments

Each month BAYiQ nominates one exceptional business for their exemplary shop management, exceptional customer service, and impressive implementation of BAYiQ.

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Tags: spotlight shop

3 Tips On Connecting With People So You’re Not a Robot

Posted by BayIQ on October 26, 2017 | 1 Comment

We recently conducted interviews with BAYiQ shops to see what drives their success and how important connecting with people really is. We asked one shop manager if he could share one tip with newer[...]

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Tags: customer retention

Top 6 Benefits of Loyalty Programs

Posted by BayIQ on October 12, 2017 | 0 Comments

Ready for a crazy stat about customer acquisition? It costs a business around 5-25 times more to acquire a new customer than it does to sell to an existing one, according to Harvard Business Review[...]

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BAYiQ and TCS Announce Full Integration for TireWorks HD

Posted by BayIQ on October 6, 2017 | 0 Comments

BAYiQ Announces Partnership with TCS TireWorks HD Partnership to provide integrated Loyalty Program Services with TireWorks HD Software October 6, 2017 | Mesa, AZ – BAYiQ, an Intelligent[...]

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September Spotlight: American Auto

Posted by BayIQ on October 6, 2017 | 0 Comments

Each month BAYiQ nominates one exceptional business for their exemplary shop management, exceptional customer service, and impressive implementation of BAYiQ.

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Tags: spotlight shop

3 Not-So-Secret Ways On How To Motivate Employees

Posted by BayIQ on October 5, 2017 | 1 Comment

Do your employees drag themselves into work every day? Are things constantly slipping through the cracks? Chances are, they’re just not feeling it - in other words, they’re unmotivated. Without[...]

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Tags: motivation

The BAYiQ Integration Advantage—You Can’t Beat It

Posted by BayIQ on September 28, 2017 | 0 Comments

We all try to go through work the “smart” way. Always striving to find the simplest way to enjoy the fruits of life while getting our work done quickly and efficiently. With the right tools in[...]

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Tags: BAYiQ, integrations

4 Steps to Driving the Best Customer Reviews

Posted by BayIQ on September 21, 2017 | 0 Comments

Have you ever been to a business where your experience was so great, you wanted to share it with the world? Or at least a friend or family member? When you have a positive experience with a[...]

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Tags: customer retention, customer loyalty